winmaya Terms and Conditions — Rules for Using the Platform in the Philippines

1. Acceptance of Terms

By accessing or using the winmaya platform — including the game lobby, live casino, sports betting, and withdrawal features — you confirm that you have read, understood, and agreed to these Terms and Conditions in full. These terms form a legally binding agreement between you and winmaya. If you do not agree with any part of these terms, you must not use the platform. winmaya reserves the right to update these terms at any time, and continued use of the platform after any update constitutes acceptance of the revised terms. It is your responsibility to check this page periodically for changes.

2. Eligibility

To register and use winmaya, you must meet all of the following requirements:

• You must be at least 21 years of age.
• You must be physically located in the Philippines at the time of use.
• You must not be excluded from online gaming under any applicable Philippine law or regulation.
• You must register using accurate, truthful, and up-to-date personal information.
• You must not already hold another active winmaya account.

winmaya reserves the right to request identity verification documents at any time to confirm eligibility. Accounts found to be in breach of eligibility requirements may be suspended or permanently closed without prior notice, and any pending balances may be withheld pending investigation.

3. Account Registration and Security

Each player is permitted to hold only one registered account on winmaya. Duplicate accounts are strictly prohibited and may result in the cancellation of all associated accounts and balances. You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. winmayawill never ask you for your password via any communication channel. You must notify winmaya immediately if you suspect that your account has been accessed without your authorisation. Any activity carried out through your account before you report unauthorised access remains your responsibility. winmaya cannot be held liable for losses resulting from your failure to keep your login details secure.

4. Deposits and Payments

All transactions on winmaya are conducted in Philippine pesos (₱). winmaya supports local payment channels including GCash, Maya, and Philippine bank transfers. You may only deposit funds from a payment account that is registered in your own name — third-party deposits are not permitted. winmaya reserves the right to request proof of ownership for any payment method used on the platform. Deposits are credited to your account balance upon successful confirmation from the relevant payment provider. winmaya is not responsible for delays caused by third-party payment processors or banking institutions.

5. Withdrawals

Withdrawal requests are processed through the same local payment channels used for deposits — GCash, Maya, and Philippine bank transfers. Before your first withdrawal can be processed, you must complete the account verification process by submitting the required identification documents. All withdrawal requests are subject to review and may be delayed if winmaya identifies any irregularities or requires additional verification. Withdrawals will only be sent to a payment account registered in your own name. winmaya reserves the right to withhold withdrawal processing if there is reasonable suspicion of fraudulent activity, bonus abuse, or breach of these Terms and Conditions. For more details on the withdrawal process, please visit the Withdrawal page.

6. Responsible Gaming

winmaya is committed to promoting responsible gaming among all Filipino players on the platform. You are encouraged to set personal limits on your gaming activity and to take breaks when needed. If you feel that your gaming behaviour is becoming a concern, winmaya provides self-exclusion options and links to professional support resources. Players who are experiencing difficulties related to gaming are strongly encouraged to visit the Responsible Gaming page for guidance and assistance. winmaya reserves the right to impose account restrictions or initiate a cooling-off period if it identifies patterns of play that suggest a player may be at risk. Entertainment on winmaya is intended for adults who can engage responsibly and within their personal financial means.

7. Prohibited Conduct

The following activities are strictly prohibited on the winmaya platform and may result in immediate account suspension, permanent closure, and forfeiture of balances:

• Using automated software, bots, scripts, or any other tool to interact with the platform in a non-human manner.
• Attempting to exploit technical errors, glitches, or vulnerabilities in the platform for financial gain.
• Colluding with other players to gain an unfair advantage in any game or betting market.
• Providing false or misleading information during registration or verification.
• Using the platform for any unlawful purpose, including money laundering or fraud.
• Opening multiple accounts or allowing another person to use your account.

winmaya actively monitors platform activity for signs of prohibited conduct and cooperates with relevant Philippine authorities where required by law. Any winnings obtained through prohibited conduct will be voided and may be recovered from your account balance.

8. Intellectual Property

All content on the winmaya platform — including but not limited to text, graphics, logos, icons, images, game interfaces, and software — is the property of winmaya or its licensed content providers and is protected under applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any winmaya content without prior written permission. Unauthorised use of winmaya's intellectual property may result in legal action. The winmaya name, logo, and associated marks are trademarks of the platform and may not be used without express written consent.

9. Limitation of Liability

winmaya provides the platform on an "as is" and "as available" basis. While we make every effort to ensure the platform operates reliably and without interruption, we cannot guarantee uninterrupted access at all times. winmaya shall not be liable for any loss of data, loss of profits, or any indirect or consequential damages arising from your use of or inability to access the platform. winmaya's total liability to any player in connection with the platform shall not exceed the amount deposited by that player in the 30 days preceding the event giving rise to the claim. Nothing in these terms limits winmaya's liability for fraud, gross negligence, or any liability that cannot be excluded under applicable Philippine law.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines. Any disputes arising from or in connection with these terms or your use of the winmaya platform shall be subject to the exclusive jurisdiction of the competent courts of the Philippines. If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. winmaya's failure to enforce any right or provision of these terms shall not constitute a waiver of that right or provision.

11. Changes to These Terms

winmaya may revise these Terms and Conditions at any time to reflect changes in platform features, applicable laws, or operational requirements. When material changes are made, winmaya will update the "Last updated" date at the top of this page. Your continued use of the platform after any revision constitutes your acceptance of the updated terms. If you do not agree with the revised terms, you must stop using the platform and may request account closure by contacting winmaya support. We encourage all players to review this page regularly to stay informed of any updates.